Telecommunications and Media
Telecommunications and Media
The Modernization
The Modernization
You need to modernize your legacy systems:
• Modernize your file transfer system and support increasing volume;
• Compete on the market with new services whenever (and wherever) customers need them;
• Gain real-time visibility into critical telecom processes (sell, activate, bill and maintain).
• Reduce revenue leakage due to process flaws and lost or late data;
• Manage big data and machine-to- machine communications for services such as the mandatory eCall button in Europe.
• Enable a bi-modal approach thus decoupling the ordinary updates from the marketing needs;
• Orchestrate services and processes and merge data into a front-end view specific to the customer needs, decoupling it from the data model that governs the underlying back-end services;
• Secure integration of back-end siloed data.
The customers needs
The customers needs
• Ensure smooth execution of order fulfillment, service activation, revenue assurance, and supplier and partner service assurance;
• Build a secure andagile data integration infrastructure;
• Coordinate the entire ecosystem of fragmented components that combimed provide valuable services;
• Connect to banks and provide a standardized way to allow e-payments by credit transfer, direct debit, etc.;
• Allow users to deposit, withdraw and transfer money with a mobile device.
In this case, onStage API Management can:
• Respond quickly to customer demands for new real-time services by combining internal and external APIs to create new mashups;
• Integrate and orchestrate data from multiple partners;
• Securely expose data to business partners, for example merchants and banks.
The service integration
The service integration
• In-vehicle applications;
• Wearables;
• Internet of Things;
• Others new applications.
• Provide a harmonic service catalogue to your entire global network;
• Collaborate rather than compete with external app developers and service providers to open new business opportunities.
• Create and govern an open API Layer for your service provider’s ecosystem;
• Orchestrate services and processes and merge data into a front-end view specific to the customer needs, decoupling it from the data model that governs the underlying back-end services.
The operational efficiency
The operational efficiency
• Provide customers with new products and revenue opportunities without violating industry imperatives;
• Deliver a seamless customer experience across every possible channel (web, mobile, tablet or call center).
In this case your main concerns will be to:
• Partner with external app developers and service providers to open new business opportunities;
• Optimize data flow for mobile use (and for any other channel);
• Meet customer demand for fast digital payments;
• Route financial data flow to the most optimal channel for a given operation.
• Control all services that interact with your systems and communities both inside and outside your organization;
• Create and govern an open API Layer decoupling it from all underlying Back Office systems;
• Secure and optimize the data flows to/from mobile devices.